Customer Service Specialist – up to £25k per annum

Our client, based in Slough, within the automotive sector are looking for Payout Specialists to contribute to the delivery of ‘Best in Class’ service by actioning pay out and activate agreements in accordance with the company’s policy rules and service level adherence targets. 

The role holder would be responsible for ensuring that the quality of the associated documentation that accompanies the supplier invoice is sufficient to enable pay out and activation of the agreement. 

The key to this role is to ensure that agreements are paid out correctly the first time, and that rigorous and diligent reviewing of agreement documentation prior to paying out is carried out thoroughly before activating the agreement. 

The client is looking for someone who is Diligent, customer focused, has good attention to details and maintain professionalism in all aspects of communication.

The role is an ongoing temporary position with scope to go permanent for the right candidate.

It is paying up to the equivalent of £25,000 per annum.

You would be required to work 5 days per week on a 7-day rota (so one weekend per month) and this is a hybrid role so would be 2 days in the office and 3 from home.

Experience/Qualifications:

• Minimum of A levels or equivalent
• Experience in the automotive or consumer finance industry essential
• 3 years’ experience in a customer or Dealer Service position preferred
• Excel and Word to Intermediate level