Job Description

Case Handler – £18k – £20k per annum

Our client, a fast and dynamic organisation based in Windsor, is looking for 3 Case Handlers to join their Operations Team and be responsible for handling personal injury claims from start to finish.

They are looking for a bright individual who is committed to providing the highest standard of customer service and is keen to build their career and boost their personal development. They will consider a first jobber, straight from school or someone with limited work experience.

Salary is between £18,525 – £20,000 dependent on level of experience.

It will be a one stage interview at the office or via teams. Interview will also include a 20-minute data entry test.

Key Responsibilities:

  • Corresponding with solicitors, claimants and medical experts via letter and email
  • General administration such as issuing appointments
  • Data-entry
  • Diary work
  • Answering incoming calls
  • Making outgoing calls
  • Instructing doctors to produce independent medical reports 
  • Ordering and processing medical records
  • Arranging medical tests/investigations as required

Key Skills/Experience:

  • Good Communication skills, both written and verbal (Maths + English Language – Grade C or above minimum)
  • Positive ‘can do’ attitude at all times
  • Attention to detail
  • Commitment to the highest standard of customer service
  • Flexible and able to work well within a team

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