Case Handler – £18k – £20k per annum

Our client, a fast and dynamic organisation based in Windsor, is looking for 3 Case Handlers to join their Operations Team and be responsible for handling personal injury claims from start to finish.

They are looking for a bright individual who is committed to providing the highest standard of customer service and is keen to build their career and boost their personal development. They will consider a first jobber, straight from school or someone with limited work experience.

Salary is between £18,525 – £20,000 dependent on level of experience.

It will be a one stage interview at the office or via teams. Interview will also include a 20-minute data entry test.

Key Responsibilities:

• Corresponding with solicitors, claimants and medical experts via letter and email
• General administration such as issuing appointments
• Data-entry
• Diary work
• Answering incoming calls
• Making outgoing calls
• Instructing doctors to produce independent medical reports 
• Ordering and processing medical records
• Arranging medical tests/investigations as required

Key Skills/Experience:

• Good Communication skills, both written and verbal (Maths + English Language – Grade C or above minimum)
• Positive ‘can do’ attitude at all times
• Attention to detail
• Commitment to the highest standard of customer service
• Flexible and able to work well within a team